General Sales Policy

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General Sales Policy:

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All sales final, AS-IS. Product is NOT inspected before it leaves our warehouse, We are not responsible for finish problems (fairing scratches, finish rubbing off, etc, AS IS ) We DO NOT exchange, replace or service products.

 

Defective Parts/Engines Policy:

 

ALLSTARSALEZ is offering you ONE YEAR LIMITED warranty on all parts plus 6 MONTHS WARRANTY on all ENGINES. Labor /time is NOT covered.

 

Every replacement part will be shipped FREE OF CHARGE during 12 month period. However small handling fee will be required before shipment of any parts for ANY reason at ANY time. Small handling fee can be anywhere between 5-30 USD or more depending on how many parts we are shipping. We reserve the right to waive handling fee at any time depending on circumstances.

 

Defective Engine Warranty: Chances of having defective engine are very small, less then 0.1%. If you are unlucky one with bad engine please contact us. We will replace engine FREE OF CHARGE. Old engine can be sent back to us for FREE (in Canada only, US buyers will have to pay for return shipping). Other options will be offered as well depending on the situation. Bike itself cannot be returned or exchanged.

 

Any labor cost involved in fixing various things and your time is NOT covered by our warranty.

 

These are solid products with very small defect rates. Chances that you will have a problem with anything on your product are very small. We are here to work with you in the even of any problem and we have parts to support just about ANY problem that can come up.